Refund Policy

Day Passes: 

Your day pass can be applied to a membership or punch card, but only if the transactions are completed on the same day. By default, day passes are non-refundable, except in cases of unforeseen circumstances, in which a $5 non-refundable transaction fee may be applicable.

Classes: 

Payments made with credit cards for Yoga, Pilates, and fitness classes are non-refundable. However, if you've paid in cash and request cancellation at least 24 hours prior to the class start time, a refund is possible. Additionally, we allow the transfer of your payment to a different class on a different day upon your request.

Youth Programs: 

Youth Program Team Fees are non-refundable.

Cancellations of Memberships: 

To cancel your membership, please communicate via phone, email, or in person at least 10 days before your upcoming monthly/annual automatic billing cycle. Refunds will not be provided for payments on memberships that have not been canceled or frozen in a timely manner, or for prepaid memberships. All cancellations will require a non-refundable transaction fee; price will be determined by each membership rate and require approval by management. 

Refunds for Prepaid Memberships will only be considered in cases of extenuating and uncontrollable medical circumstances. Please note that canceling your membership will result in the forfeiture of grandfathered rates or discounted membership rates. If you decide to reinstate your membership, it will be at the current rates.